Return Policy

Last Updated:

Overview

Due to the custom nature of interior landscaping services, returns are limited. This policy outlines our approach to project adjustments and concerns.

Project Adjustments

We work closely with clients to ensure satisfaction. If adjustments are needed, we address them promptly within project scope.

Material Returns

Unused materials in original condition may be returned within 14 days of purchase. Materials must be unused and in original packaging.

Service Refunds

Service fees are generally non-refundable once work begins. Exceptions may apply for cancelled projects before work starts.

Warranty Claims

Warranty claims are handled separately. Contact us for warranty-related concerns within warranty period.

Process

To initiate returns or adjustments, contact us within specified timeframes. We review each case individually.

Contact Us

For questions about returns, contact us at infocenter@xomtyraxgrexiu.world or +1 (212) 961-7767.